IT Management
Infoworld, 8/12/02: System tools slim down to cut costs
By Brian Fonseca
FORCED INTO AN about-face by economic realities, systems management vendors are slimming down monolithic packages to reduce complexity and cost.
Companies such as BMC Software, Tivoli, and Computer Associates report that shrinking IT budgets, combined with pressure to maintain distributed applications and architectures, are forcing enterprises to seek sharper-focused systems management tools at entry-level costs.
To that end, BMC will this week introduce Patrol Express, an agent-less monitoring product that offers Web-based reporting of noncritical systems and applications services.
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Giga, 8/12/02: Microsoft at Last Starting to Get Serious About Network and Systems Management
Anecdotal evidence from our enterprise clients clearly shows an ongoing frustration with Microsoft products in the network and systems management space, namely Microsoft Operations Manager (MOM), Systems Management Server (SMS) and Application Center. The feedback from clients revolves around four critical areas that Microsoft so far has failed to address.
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Giga, 8/12/02: Estimating First-Year Enterprise Architecture Costs
First-year architecture costs will vary depending on the scope of the effort. The most typical scenario is one where a core group of two to four people are dedicated to the effort; they coordinate the efforts of technical specialists throughout the organization to define technology standards. The main costs are the full-time equivalent (FTE) costs for the dedicated staff: for example, two to four multiplied by the standard FTE rate. It is more accurate to use a rate higher than a generic IT rate due to the need for senior staff in these positions. Costs are typically limited to these staff costs plus a budget for external consulting services of about $50,000
to $100,000.
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Giga, 8/12/02: Key Metrics for IT Asset Management
IT asset management (ITAM) metrics should be designed to show how the IT organization is contributing to the business. Giga advocates the use of the metrics that provide both IT and business value. Unfortunately, there are no standard or out-of-the-box metrics for ITAM value. So, ITAM groups must understand the internal requirements of all the constituencies they support and create metrics that map to the needs of those constituencies. This can be done through requirements gathering and departmental needs analyses validation. Properly defined, metrics can be used as a marketing tool to demonstrate the strategic intentions of the ITAM function and to show how it supports business goals.
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Wireless
ZDNet, 8/13/02: Wireless firms enlarge the cubicle
By Ben Charny
Wireless e-mailing and other services got down to business Monday.
Sprint PCS and Research In Motion announced products and services that give workers more access to their e-mail accounts and other applications when away from the office. The companies are among the many reaching out to businesses with employees who need such remote access.
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EDS
Press Release, 8/12/02: EDS Outlines US Airways Relationship
PLANO, Texas -- EDS today outlined its relationship with US Airways in light of the airline’s bankruptcy filing Sunday.
EDS and US Airways are parties to a long-term agreement under which EDS provides IT services to US Airways. EDS acquired the contract as part of its acquisition of Sabre Inc.’s IT outsourcing business in July 2001.
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Microsoft
Internetnews, 8/12/02: Primus to Provide VoIP for MSN Messenger
By Roy Mark
Primus Telecommunications Group, Inc. (Quote, Company Info) has entered into an agreement with Microsoft Corp. to provide Voice-over-Internet Protocol (VoIP) services for MSN Messenger Service customers. Marketed as "PrimusTalk," once a user has logged into MSN Messenger Service, calls can be made by clicking on the "Make a Phone Call" link. A phone dialer will appear where a call can be made to any number -- national, international or mobile.
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Intel
ZDNet, 8/13/02: Intel's stretching the speed limit
By Michael Kanellos
Intel will increase the performance of its microprocessors next year, in part by spreading out its silicon atoms.
The Santa Clara, Calif.-based chipmaker will use "strained silicon"--or silicon where the atoms in the chip's silicon base are spaced further apart than normal--in its chips made on the 90-nanometer manufacturing process, according to Mark Bohr, director of process architecture at Intel.
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