IT Management
Information Week, 8/26/02: Focus On The Process
In today's tight economy, IT managers and vendors have to deliver better business processes, not just better technology
By Eric Chabrow And David M. Ewalt
Hang around with a group of business-technology executives for very long and someone's guaranteed to say something remarkably close to this: "The technology's the easy part. Changing people and processes, that's what's hard."
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CIO Insight, 8/13/02: Reality Budgeting
By Russ Banham
Are your budgets closer to fact or fiction? CIOs can help companies save millions by helping them get more real about spending.
When the September 2001 quarter rolled around, computer chip maker Xilinx Inc. had missed its quarterly earnings forecast four times in a row. By then, of course, the company knew something was seriously wrong. Hard as it tried, it simply couldn't get its budget numbers in sync with customer demand—in part because it couldn't get the right information concerning the extent of business its customers, such as Nortel Networks, Lucent and Cisco Systems, did with their customers, such as MCI and Sprint. And that made planning and budgeting at the San Jose, Calif.-based company a shot in the dark. "It was like flying a plane at night without instruments," says Xilinx CFO Kris Chellam.
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Microsoft
TechWeb, 8/28/02: Microsoft Delivers Web Services Toolkit
By Richard Karpinski
Microsoft this week made available an add-on to its Visual Studio development platform that makes it easier for developers to build applications that support the Web services specifications it is forwarding.
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ZDNet, 8/28/02: Microsoft reveals more Windows code
By Joe Wilcox
Microsoft on Tuesday disclosed technical information vital to allowing third-party developers to create software that works well with Windows.
The Redmond, Wash.-based company released the information as part of its pending settlement with the Justice Department and nine of 18 states. The settling parties are waiting for a federal judge to either approve or reject the November agreement.
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