The 2003 Federal E-Government Strategy document was released today. It touts FirstGov, Free File, GovBenefits, Regulations.gov and E-Payroll as prominent egovernment accomplishments. The document also mentions some of the ongoing barriers to progress, specifically leadership support, parochialism, funding, and communication. Their goals include a continued emphasis on cross-agency and one-stop solutions. I was interested to see that they have implemented a new E-Clearance system and that 99% of security clearances are processed electronically. I worked on an early clearance system for a large organization back in the early eighties. The new slogan is "My Government. My Terms." There are probably a few things to glean from the section on metrics that can be used at the state level. We have been working to refine our eGov performance metrics. Most of the Federal agencies are still receiving a red (not good) on their status report card.
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